Privacy Policy

Effective Date: 17-04-2025

At Elva Jewels (https://elvajewels.in/), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you interact with our website or make a purchase from our store.

1. Information We Collect

We collect the following types of information:

a) Personal Information

When you place an order or contact us, we may collect:

  • Full Name

  • Email Address

  • Phone Number

  • Billing & Shipping Address

  • Payment details (processed securely via third-party gateways)

b) Non-Personal Information

  • IP address

  • Browser type

  • Device information

  • Pages visited and time spent on the website (via cookies and analytics tools)

2. How We Use Your Information

Your data is used for the following purposes:

  • To process and fulfill your orders

  • To send order updates and shipping notifications

  • To provide customer support

  • To improve our website experience

  • To send promotional emails (only if you opt-in)

  • To detect and prevent fraud or misuse of our services

3. Data Sharing & Third Parties

We do not sell or rent your personal information to anyone. However, we may share your data with:

  • Courier services for shipping your order

  • Payment gateways for processing your transactions securely

  • Analytics providers to help us improve our website

  • Legal authorities if required by law

All third parties are obligated to keep your data secure and use it only for intended purposes.

4. Cookies & Tracking

We use cookies to enhance your browsing experience. These small data files help us:

  • Remember your preferences

  • Analyze website traffic and usage patterns

  • Show relevant ads (if applicable)

You can choose to disable cookies in your browser settings at any time.

5. Data Security

We use secure servers and industry-standard encryption (SSL) to protect your personal information. Your payment data is handled only by secure third-party providers and is not stored on our servers.

6. Your Rights

As a user, you have the right to:

  • Access or request a copy of your personal data

  • Request correction or deletion of your information

  • Opt out of marketing communications at any time

To make such requests, email us at support@elvajewels.in

7. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from minors.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

📞 Contact Us

If you have any questions or concerns about this Privacy Policy, feel free to reach out:

Elva Jewels
Koduvally, Kozhikode – 673572, Kerala, India
📧 support@elvajewels.in
📱 +91 87144 81114