Order Cancellation

  • Orders can be cancelled anytime before dispatch.

  • Once an order is dispatched, it cannot be cancelled.

  • To cancel an order, contact us immediately at:

    📧 Email: support@elvajewels.in
    📞 Phone/WhatsApp: [Insert your WhatsApp or phone number here]

Refund & Return Policy

  • We offer a 7-day return and refund for genuine issues such as:

    • Wrong item received

    • Damaged or defective product

  • Products must be unused and returned in original packaging with all tags intact.

  • Return requests must be made within 7 days of delivery.

Refund Process

  • After receiving and verifying the returned item, refunds will be processed to the original payment method within 5–7 business days.

For any questions or support, feel free to reach us at support@elvajewels.in. We're here to help!